Law firm crisis is not a planned event. Deferred maintenance or the rush of events can take a firm to a darker place. Warning signs often go unrecognized leaving a firm unprepared. So when crisis unfolds firms fall into a place where “normal” is a memory replaced by chaos, trauma and grave concern. Dealing with crisis can be a jarring experience for law firms and their leaders. In crisis, Hayse is a calming influence with solutions. In our experience crisis can be compounded by:
- Uncertainty about the depth of the problem
- Key contributors thinking selfishly instead of institutionally
- Adverse publicity in the marketplace
- Financial strain
- Uncertainty amongst leadership
- Fear among personnel
To solve crisis and restore control to the firm, we:
- Quickly identify the core issues and problems
- Perform a triage so that problems and their solutions are prioritized
- Develop a recovery plan that gains owner and personnel buy-in
- Recommend steps to relieve financial strain
- Guide leadership in assuming a curative and soothing role
- Calm the turbulent waters roiling throughout the firm